Are you tired of being just another face in the crowd? Maybe you’ve checked the mirror to confirm that, yes, you and your business still exist, but nobody else seems to have noticed. Never fear! Today we’re talking all about how to transform your business from a wallflower into the talk of the town, in six easy steps…
Odds are, your competitors probably rely on the same bland buzzwords: “innovative solutions,” “synergy,” “cutting-edge.” (Yawn.) Instead, spice things up with a unique brand voice that exudes personality. Whether you choose snarky, warm-and-fuzzy, or downright sassy, be consistent across your business website, social media, and emails. Remember: if a stranger stumbles upon your Instagram post, they should be able to sense your brand’s vibe faster than they can scroll past their weird uncle’s political rants.
Ever visited a store that served you free cookies on a silver platter? Or maybe they had a DJ spinning tunes in the shoe aisle? These memorable touches stick in people’s minds. So why not get creative and incorporate small yet memorable gestures into your customer experience? Offer a VIP lounge for waiting customers—complete with comfy chairs, phone chargers, and (dare we say) complimentary coffee. Because sometimes, the way to a customer’s heart really is through their caffeine addiction.
We’ve all cringed at pointless freebies like cheap plastic pens that don’t even write. Nobody wants that. But if you dish out promotional items that people actually want to use—or better yet, show off on social media—then you’re on the fast track to brand fame. Think high-quality reusable water bottles (something printing onto plastic with your logo was made for), handy gadgets, or witty T-shirts people will actually wear in public. (Yes, even to the gym, where a thousand eyes can ogle your brand logo in all its glory!)
If your version of a “corporate party” involves stale cookies and forced conversation in a fluorescent-lit conference room, we have a problem. Why not go bigger—like an outdoor summer bash complete with a s’mores bar (chocolate meltdown, anyone?) or a “Game Night Gala” featuring giant board games? The more unexpected, the more likely your guests are to post, tweet, and share it with their friends. Congratulations, your company event just became the place to be.
Humans have been telling stories since we could grunt. There’s a reason people still binge entire seasons of Netflix in a weekend: we love a good narrative! Weave authentic, relatable stories into your marketing. That doesn’t mean you have to reveal your deep-seated fear of clown shoes, but sharing genuine behind-the-scenes moments, customer success stories, or little glimpses into your company’s culture can help people connect with you on a deeper level.
Who says surprises should be reserved for birthdays and reality TV plot twists? Surprise a loyal customer with an unexpected upgrade or freebie. Send a handwritten thank-you note instead of a generically printed card. Little gestures can spark big word-of-mouth buzz. Before you know it, everyone’s talking about you—and not in the “that weird clown shoe thing” kind of way.
Memorable? You bet!